Contact Us
Whether you have a question about one of our reviews, spotted something that needs updating, or simply want to share feedback about Canada Casino, this page tells you how to reach us and what to expect in return.
How to Reach the Canada Casino Team
The easiest way to get in touch is by email. Send your message to [email protected] and we will get back to you as soon as we can. We aim to respond to all reasonable enquiries within two business days.
Before writing, it is worth checking the pages below — they cover the questions we receive most often and may save you the wait:
- About Us — who we are, how we research and rank Canadian online casinos, and what independent comparison means in practice.
- Responsible Gambling — resources and self-help tools for anyone concerned about their gambling habits.
- Terms and Conditions — the rules governing use of this site, including our affiliate disclosure and how offers are presented.
What We Can Help With
We are an independent editorial team focused on reviewing and comparing online casinos available to Canadian players. Here is a quick guide to what falls inside and outside what we can do:
| You can ask us about… | We cannot help with… |
|---|---|
| How we rate and rank casinos on Canada Casino | Account issues at a specific casino — contact that casino's support directly |
| Errors or outdated information in our reviews | Bonus disputes or withdrawal complaints — only the operator can resolve these |
| Suggesting a Canadian casino we should review | Legal or financial advice of any kind |
| Partnership, press or editorial enquiries | Guarantees of winning outcomes — no one can offer these |
| Responsible gambling concerns and signposting | Processing deposits, withdrawals or player accounts |
A Note on Affiliate Relationships
Canada Casino is an independent comparison site. We may earn a commission when a reader follows a link to a casino and registers or deposits. That commercial relationship does not influence our editorial assessments — commission does not buy a higher ranking or a more favourable review. If you believe a review is inaccurate or misleading, please tell us and we will investigate.
Responsible Gambling Concerns
If your message relates to problem gambling — for yourself or someone you know — please do not wait for a reply from us. Visit our Responsible Gambling page for immediate signposting to Canadian support organisations. These services are free, confidential and available around the clock.
Press and Partnership Enquiries
Journalists, researchers and potential partners are welcome to reach out at [email protected]. Please include enough context in your subject line for us to route your message correctly. We do not accept paid editorial placements, paid reviews or sponsored rankings.
Response Times
We monitor our inbox during standard Canadian business hours. Most messages receive a reply within two working days. During busy periods it may take a little longer — we appreciate your patience and will respond to every genuine enquiry.